Trust & safety
Responsible Gaming
Real-money gaming is entertainment for adults. It costs money, and across time most players pay in more than they take out. This guide points readers towards a gaming platform, so it owes them this page.
Before you play
- Age. You must be 18 or older.
- Law. Some places restrict real-money gaming. Finding out whether yours does is your responsibility.
- Purpose. Play for fun. Gaming is not a job, an investment or a way out of debt.
Limits that hold
A limit works when it is set in advance, while you are calm, and written down. One invented in the middle of a session rarely survives it.
- Set a weekly budget from money you can afford to lose, and never add to it.
- Set a time limit and use an alarm.
- Decide when you will stop before you start, for a losing day and for a winning one.
- Keep gaming money apart from rent, bills and savings.
- Take whole days off.
Offers are not reasons
A welcome bonus, a race rank, a VIP level or a referral commission is never a reason to deposit more or to play longer. Offers are built to be attractive. Read the pages on the welcome bonus and the daily race with that in mind.
Warning signs
- Raising stakes to win back a loss.
- Hiding how much you play.
- Borrowing to deposit, or putting off a bill.
- Feeling restless or irritable when you cannot play.
- Playing to escape stress or a low mood.
Where to get help
Talk to someone you trust. Take the app off your phone and delete the payment details saved with it. Ask the platform, through its official channels, what limits or account closure it can apply. The customer care guide explains how to reach them safely. In India, Tele-MANAS, the Government’s free mental-health helpline, answers on 14416 at any hour.